Lead Receptionist

ZAP Jaya · 📍 Maros, Sulawesi Selatan · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 10.000.000 – Rp 17.000.000 per month
ZAP Jaya is seeking a highly skilled and professional Lead Receptionist to join our team in Maros, Sulawesi Selatan. As the Lead Receptionist, you will be the first point of contact for our guests and clients, ensuring a warm and welcoming experience. This role offers a competitive salary ranging from Rp 10.000.000 to Rp 17.000.000 per month, making it an excellent opportunity for someone looking to advance their career in the hospitality industry.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests and clients with a friendly and professional manner.,Handle incoming calls and emails, providing information and directing calls to the appropriate department.,Manage and maintain the reception area, ensuring it is clean and organized at all times.,Coordinate with other departments to ensure smooth and efficient operations.,Monitor and report on reception activities to ensure high levels of service quality.,Train and mentor junior receptionists to ensure consistent service standards.,Handle any complaints or issues that arise, resolving them in a timely and professional manner.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience as a Receptionist or similar role in the hospitality industry.,Proven ability to work well under pressure and manage multiple tasks simultaneously.,Excellent communication and interpersonal skills.,Strong organizational and time management skills.,Proficiency in using computer systems and software for reception purposes.,Fluency in both English and Indonesian languages is a plus.,Ability to work well in a team environment and lead by example.,Valid SIM (Surat Izin Mengemudi) and STNK (Surat Tanda Nomor Kendaraan) for company vehicle usage.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTime managementTeam leadershipMultilingual skills
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